Our state-of-the art facility handles all aspects of
your research project from start to finish.
No multiple meetings, no waiting for answers.
One call. One email. One team.
HEALTHCARE
CAHPS®
CMS-approved vendor for a variety of Consumer Assessment of Healthcare Providers and Systems (CAHPS)® surveys.
CUSTOMER
SATISFACTION
Customer surveys that
measure attitudes regarding products or services, and
loyalty ratings and analysis.
EMPLOYEE
ENGAGEMENT & SATISFACTION
Employee surveys that
measure both employee commitment, as well
as satisfaction.
From the design, to the administration, to the data
processing, and the reporting of every project...
You will have the same point of contact.
Our Commitment to You
VALUE PRICING
Customized packages at competitive rates - because you deserve a specialized product for your organization - without breaking the bank.
QUICK TURNAROUND
Our turnaround time averages less than 5 days for processing and report production - so you can immediately implement
your action plans.
READABLE RESULTS
Results need to be actionable. That is why we have designed easy-to-use reporting formats that can be easily analyzed and shared with your team.
Our Clients
We have over 25 years of experience working with many large corporations such as McDonald’s, Martin Brower, and Compass Group North America (and its family of companies), as well as many healthcare facilities.
Here's just a few of our partners you may recognize:
What They Say...
I have been extremely impressed with the level and quality of services that Custom Survey Solutions
has provided Compass Group. It has been a true pleasure to work with you… If you ever need a recommendation… I would love to tell prospective clients how wonderful you have been to work with.
Manager – Compass Group, North America
We received the results of the customer surveys and shared them with the clients on Friday. Our clients liked the format and said it was clear and easy to understand. This new format is going to be very helpful in discussing the quality of the program, the impact on the clients, and the need for the program. Thanks for your timeliness.
Regional Vice President
I have worked with CSSI for our annual Customer Satisfaction Survey for more than 10 years and
they are professional, always meet deadlines, and work collaboratively to continuously improve the process. They proactively reach out every year to start the process and make sure we meet our deadlines. They also help me think through survey questions, process changes and reporting, and implement the changes promptly and without issues. I am confident in recommending CSSI’s services.
Director, Restaurant Services
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